3 Gipsy Lane, Balsall Common CV7 7FW Enquire here: 01676 533106 Reception@physioandhealthmatters.com
Upper Ground Floor, Overross, Ross Park, Ross on Wye HR9 7US 01989 548314 RossonWye@physioandhealthmatters.com
2a Eagle Road, North Moons Moat, Redditch, Worcestershire, B98 9HF 01527 509346 (Open Tuesdays, Thursdays & Fridays)

Please call for directions rather than rely on any navigation systems to avoid being late for appointments. The Ross postcode has recently been updated to HR9 7US from HR9 7QQ

ABOUT OUR PHYSIOTHERAPY AND HEALTH PRACTICE

Physio & Health Matters is a privately owned physiotherapy practice that has built its reputation on the quality of care that it provides. We pride ourselves on highly qualified, experienced practitioners and bespoke facilities offering expert treatment for an extensive range of problems. We believe in treating the individual as a whole, determining the root cause to provide the correct course of treatment using a collaborative approach to restore fitness and promote an active lifestyle.
We boast an excellent client recovery record and work very closely with local consultants, GP’s and other medical service providers. We have a fully equipped gym with private treatment rooms and we are one of only a few physiotherapy practices in the UK to boast state of the art Advanced Spinal Technology (AST) equipment. This revolutionary treatment is used on very stiff spines and gently counter-rotates each vertebra to its neighbours, restoring spinal mobility, function and elasticity.

OUR AIM: RESTORING YOUR HEALTH

We aim to help restore our clients health and wellbeing minimising disruption to their normal lifestyle. We are unique in the services we provide and the manner in which they are delivered, believing in the therapeutic impact of the hands on approach. Continuous Professional Development We ensure that all our practitioners actively participate in continuing professional development to enhance their repertoire of clinical skills and knowledge and permit their registration with regulatory bodies (HPC).
In doing so, our therapists develop throughout their careers to ensure that they retain their capacity to practice safely, effectively and legally within their evolving scope of practice. Regular participation in CPD activities both externally and internally allows us to continue to learn and develop as healthcare professionals; this is fundamental to maintain high levels of competence and proficiency to treat a variety of conditions and to enable us to identify our learning needs and hence, expand our scope of practice.

OUR CLINICAL TEAM

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Kiran
Director / Physiotherapist

BSc (Hons) Physiotherapy

Memberships: HPC (PH53409), AACP (2406), OCPPP (5655), CSP (058546) Clinical interests: Neuro-musculoskeletal Injuries; Sacro-iliac Joint; Acupuncture; Headaches; Pilates

Physio & Health Matters was set up by me...
Physio & Health Matters was set up by me in May 2000 at a time of change in my life. Over the years it has developed into a thriving practice, where the key objective of providing a quality professional service to our local community has been the primary focus. Clinically I have a keen interest in the sacro iliac joint and the spine in general. I feel the sacro iliac area has been a poorly understood area historically and to help with the understanding of this part of the anatomy I am in the process of writing a course for my fellow colleagues to simplify it, and remove the fears around it. Since July of 2012 with the aid of a loyal and hard working team I have set up a satellite clinic in Bannerbrook Pharmacy in Bannerbrook, Coventry. At the moment I am in the process of setting up another satellite clinic in Stratford Upon Avon at the Circle Clinic which will open to clients very soon; just watch this space. My ambition is to open 6 clinics in total which will all provide a very high standard of care to all our clients. My personal goal is to get better at my Asthanga Yoga and get to the gym at least 4 times a week and join the local tennis club to improve my game.
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Amie
Physiotherapist

BSc (Hons) Physiotherapy

Memberships: HPC (PH92211), CSP (084260) Clinical interests: Neuro-musculoskeletal; Hydrotherapy

I have a particular interest in Neuro-musculoskeletal Physiotherapy...
Hi, I’m Amie. I graduated from the University of Birmingham in July 2009 where I was awarded a BSc (Hons) in Physiotherapy and have worked at Physio and Health Matters since I qualified. In that time I have grown both personally and professionally. I have a particular interest in neuromusculoskeletal physiotherapy and enjoying treating all manner of problems from the spine to the knee! I have recently completed a course in acupuncture which now allows me to practice the discipline and has qualified me to register with the Acupuncture Association of Chartered Physiotherapists (AACP). As the practice continues to grow I am looking forward to the exciting opportunities ahead! In my spare time I enjoy socialising with friends, watersports and spectating at live motorsport events to help me relax and unwind! I achieved my black belt in Taekwondo some years ago but unfortunately stopped training when I was studying; I hope that I may return to it in the not so distant future.
mary

Mary
Physiotherapist

BSc (Hons) Physiotherapy Bsc (Hons) Sport and Exercise Science

Memberships: HPC (PH77075), CSP (075967) Clinical interests: Women’s Health; Clinical Modified Pilates; Sports injuries; Health Promotion.

I specialise in womens health, treating pelvic pain, pregnancy and post partum problems...
Hi I am Mary. I graduated from the University Hospital of Wales, Cardiff in 2006. I have worked in both the NHS and private sector since qualifying. I have had 3 years experience in elite football and motocross and thoroughly enjoy sports rehab and sports massage. However, since having 3 young children of my own my interest in Women’s health has grown and grown. I am qualified in acupuncture, sports massage and APPI modified pilates. I am a married mother with three young children and a dog. I have recently moved from Manchester to Ross-on-wye. I enjoy socialising, family life, running and pilates. Life can become hectic but taking care of your body and health must come first to cope and enjoy the stresses and experiences life can throw at us.

Rebecca
Physiotherapist

BSc (Hons) Physiotherapy

Memberships: HPC (PH92211), CSP (084260) Clinical interests: Musculoskeletal Physiotherapy, Pilates

I have a particular interest in Musculoskeletal Physiotherapy...
Hi, I’m Rebecca. I graduated from the University of Birmingham in 2017 with a BSc (Hons) in Physiotherapy and I have been working at Physio and Health Matters since then. I hold a qualification in Sports Massage and have completed a course in APPI Clinically Modified Pilates. I run the Pilates sessions at Physio and Health Matters which is a really enjoyable part of my job! In my spare time I enjoy keeping fit; I have always enjoyed sport and have done boxing and kickboxing for the past 9 years. I currently enjoy boxing, running, going to the gym and socialising with friends in my spare time.

Lucy
Physiotherapist

BSc (Hons) Physiotherapy

Memberships: HPC (PH112473), CSP (101832) Clinical interests: Musculoskeletal Physiotherapy

I specialise in Musculoskelatal Physiotheraphy...
Hello, I am Lucy. I recently graduated from the University of Hertfordshire in 2017 with a first class Bsc Honours Degree in Physiotherapy and have been working for Physio and Health Matters since the beginning of September 2017. During this time I have already grown and developed in my clinical practice and I am continuing to do so day by day. I am particular interested, at this point, in Musculoskeletal Physiotherapy, assessing and treating muscular, spinal and neurological problems. In addition to working as a Physiotherapist I am currently training to gain my Masters Degree in Veterinary Physiotherapy in order to treat a range of animals including equine, canine and feline animals. In my spare time I horse ride, however I no longer have my own horse due to university commitments over the past few years therefore, I am riding for others to keep my hobby going. In addition to this I run regularly and have completed a half marathon in July 2017 and a full tough mudder in May 2016. I aspire to have my own horse again one day and work my way up to compete at a minimum of advanced level eventing.

ASSOCIATE TEAM 

 

Hannah
Dietitian

I specialise in Nutritional Sciences...
Hi, I am Hannah. I graduated as a Dietitian from The University of Nottingham in 2004. and completed further studies of a MPhil in Nutritional Sciences at Kings College University London in 2014.  I have over 13 years of clinical and managerial NHS experience in a variety of hospital and community settings. These include specialist tertiary referral centres and district general hospitals. I have a passion to provide an effective, high quality, evidence based dietetic service to clients. I have experience in helping clients manage a wide range of clinical conditions, including the use of the Low FODMAP diet for the management of IBS. I have recently relocated back to my childhood home of Herefordshire, with my husband, 2 young children and our dog Tilly. We are a very active family and I enjoy running (often with the little ones in a buggy), horse riding, catching up with friends and of course good food!

ADMINISTRATION TEAM – Ross-on-Wye 

              

Debbie
Practice Administrator

I specialise in Administration and Customer Service...
Hi, I am Debbie. On arriving at the Ross-on-Wye clinic, I’ll meet and greet you before you attend your appointment. I joined the team here at Physio & Health Matters in 2017 and for over nine years or more prior to this role, I have also been in administration developing a personable skill set that I bring to the role here including being a trained first aider. I’ll be your first point of contact when you phone or come into the Ross-on-Wye clinic from making appointments through to payments and any general queries you may have during your time with us. In my spare time I am a keen horse woman that competes most weekends in all disciplines such as Show Jumping, Dressage, Showing and Cross-Country! When I’m not risking life and limb I can be found out walking with my Labrador.

ADMINISTRATION TEAM – Balsall Common 

Jayne
Marketing Assistant / Practice Administrator

DipM, Ba (hons)

I have a particular interest in Marketing and Graphic Design...
Hi, I’m Jayne. I originally graduated from Staffordshire University in July 1997 with a 2:1 Ba (Hons) in Graphic Design which led to my first roles in advertising and publishing as a designer. In 2001, I went into in-house design for a property company where I was for 7 years and during that time made the natural move into the marketing team. In 2013, I was extremely pleased to graduate for a second time with my Professional Postgraduate Certificate in marketing Level 7. During my marketing career, I have also worked for membership organisations and manufacturing companies which has enabled me to continue to utilise both my design and marketing knowledge, plus build and establish good working relationships with both internal and external stakeholders for the benefit of all parties which I hope will continue in my role at Physio & Health Matters Ltd. In my spare time, it should come as no surprise that my interests lie in creative activities, so anything from drawing and painting to cross stitch projects I absolutely love. One achievement in the last few years, is that I’ve started to draw, design and sell my own stamps and accessories for card making.

 

OUR CLINIC

Here at Physio & Health Matters we have four large treatment rooms all stocked with the latest equipment. One of our rooms is dedicated to our state-of-the-art AST (Advanced Spinal Technology) machine, the other is a treatment room that also houses our large gym equipment such as the running machine and rower. The other room downstairs is also a treatment room come gym but houses free-weights and gym balls. Upstairs we have our fourth treatment room which is also used for our Pilates classes.
Both floors have fully equipped bathrooms with showering/changing facilities. We have a large comfortable waiting area with a good selection of magazines and refreshments. Ample car parking at the front of the property makes life easier and with a huge garden to aid in certain aspects of rehabilitation.

OUR PROCESS

Your initial visit will last 60 minutes and will comprise of a detailed subjective, objective assessment and treatment.
We also offer a 45 minute assessment which also includes treatment.

Things to consider on your visit

Physio and Health Matters will accept referrals from any doctor, GP or hospital consultant. It is important that we know who your GP is as we always communicate with them to keep them updated on your treatment. If you did not wish us to disclose any information to your GP, please advise us accordingly. Note: For GP letters please allow up to a week.

Insurance payment for treatment
We are also registered with all major insurance companies. Once we have your complete insurance details, we can bill them directly. It is important that you contact your insurance provider to ensure that you are covered for physiotherapy. They will also confirm how much treatment you can have and if there any conditions attached e.g. a policy excess. Should you run out of insurance or not be covered, you will be liable for the full cost of your care.
Patients without insurance
If you are self funding your treatment, we do not require a letter of referral from your GP. Self funding patients are asked to pay directly for their treatment. The most convenient way to do this is by credit/debit card, cash or cheque.
Appointment cancellation or non-attendance
Physio & Health Matters operate a 24 hour cancellation policy. Cancellation within 24 hours of your appointment or non attendance will incur the full treatment cost. Please note cancellation charges are not covered by insurance. An answer phone is available on 01676 533106 for out-of-hours cancellation.

DISCOUNTS

We offer discount rates for many local sports associations. Get in touch to find out more details.

MAKE AN APPOINTMENT

Appointments can be arranged by telephone, email or fax. Self-funding patients can refer themselves to physiotherapy. We do not require a referral from your doctor.

opening times Balsall Common Practice

9am – 7pm Monday 9am – 7pm Tuesday 9am – 7pm Wednesday 9am – 7pm Thursday 9am – 5pm Friday Note: We will accept patients from our surrounding areas such as Solihull, Coventry, Meriden, Warwick, Leamington Spa, Tile Hill and many more.

Ross-on-Wye Practice

9am – 7pm Monday to Friday Saturday by appointment only

Redditch Clinic

10am – 2pm Tuesday 1pm – 7pm Thursday 10am – 2pm Friday

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FIND US

3 Gipsy Lane, Balsall Common CV7 7FW

01676 533106 FAX: 01676 535223 Reception@physioandhealthmatters.com

Upper Ground Floor, Overross, Ross Park, Ross on Wye HR9 7US

01989 548314 RossonWye@physioandhealthmatters.com

2a Eagle Road, North Moons Moat, Redditch, Worcestershire, B98 9HF

01527 509346

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WELCOME TO PHYSIOCTOBER

AND A SPECIAL PHYSIOTHERAPY BUNDLE OFFER!

1 HOUR INITIAL ASSESSMENT & TREATMENT 50% OFF – £35.50
THEN 3 x 30 mins appointments with a further 5% Discount on each appointment
(FOR ALL NEW CLIENTS) ONLY *

* Offer only valid on certain days in Balsall Common and Ross-on-Wye

Please call your desired clinic to book this offer

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