3 Gipsy Lane, Balsall Common CV7 7FW Enquire here: 01676 533106 Reception@physioandhealthmatters.com
31 Mostyn Street, Hereford, HR4 0ED 01432 817225 Hereford@physioandhealthmatters.com
Upper Ground Floor, Overross, Ross Park, Ross on Wye HR9 7US 01989 548314 RossonWye@physioandhealthmatters.com
2a Eagle Road, North Moons Moat, Redditch, Worcestershire, B98 9HF 01527 509346 (Open by appointment only)

Please call for directions rather than rely on any navigation systems to avoid being late for appointments. The Ross postcode has recently been updated to HR9 7US from HR9 7QQ

REDDITCH
01527 509346

FREE PRIVATE PHYSIOTHERAPY through the NHS

Come in or Call us to find out more about private physiotherapy through the NHS
We're registered with all major insurance companies

NO Waiting List

Neurological Rehabilitation

A dynamic, collaborative process between patient and physiotherapist
which aims to enhance quality of life - find out more

PHYSIOTHERAPY

therapeutic use of physical means to achieve your optimum
Using a wide variety of techniques - Find out more

SPORTS INJURIES

techniques include specific soft tissue mobilisations;
electrotherapy; stretching; strengthening and acupuncture

Sports Association Special Discount Offers Available

We offer discount rates for many local sports associations
- get in touch to find out more details

Meet our team

OUR PHYSIOTHERAPISTS ARE HIGHLY
QUALIFIED, EXPERIENCED PRACTITIONERS

OUR PRACTICE

Physio & Health Matters is a privately owned physiotherapy practice that has built its reputation on the quality of care that it provides. We pride ourselves on highly qualified, experienced practitioners and bespoke facilities offering expert treatment for an extensive range of problems. We believe in treating the individual as a whole, determining the root cause to provide the correct course of treatment using a collaborative approach to restore fitness and promote an active lifestyle.
We boast an excellent client recovery record and work very closely with local consultants, GP’s and other medical service providers. We have a fully equipped gym with private treatment rooms and we are one of only a few physiotherapy practices in the UK to boast state of the art Advanced Spinal Technology (AST) equipment. This revolutionary treatment is used on very stiff spines and gently counter-rotates each vertebra to its neighbours, restoring spinal mobility, function and elasticity.


OUR AIM: RESTORING YOUR HEALTH

We aim to help restore our clients health and wellbeing minimising disruption to their normal lifestyle. We are unique in the services we provide and the manner in which they are delivered, believing in the therapeutic impact of the hands on approach.

Continuous Professional Development
We ensure that all our practitioners actively participate in continuing professional development to enhance their repertoire of clinical skills and knowledge and permit their registration with regulatory bodies (HPC).

In doing so, our therapists develop throughout their careers to ensure that they retain their capacity to practice safely, effectively and legally within their evolving scope of practice.

Regular participation in CPD activities both externally and internally allows us to continue to learn and develop as healthcare professionals; this is fundamental to maintain high levels of competence and proficiency to treat a variety of conditions and to enable us to identify our learning needs and hence, expand our scope of practice.


OUR TEAM

team member

Kiran
Director / Physiotherapist

BSc (Hons) Physiotherapy

Memberships: HPC (PH53409), AACP (2406), OCPPP (5655), CSP (058546)
Clinical interests: Neuro-musculoskeletal Injuries; Sacro-iliac Joint; Acupuncture; Headaches; Pilates

Physio & Health Matters was set up by me...

Physio & Health Matters was set up by me in May 2000 at a time of change in my life. Over the years it has developed into a thriving practice, where the key objective of providing a quality professional service to our local community has been the primary focus. Clinically I have a keen interest in the sacro iliac joint and the spine in general. I feel the sacro iliac area has been a poorly understood area historically and to help with the understanding of this part of the anatomy I am in the process of writing a course for my fellow colleagues to simplify it, and remove the fears around it. Since July of 2012 with the aid of a loyal and hard working team I have set up a satellite clinic in Bannerbrook Pharmacy in Bannerbrook, Coventry. At the moment I am in the process of setting up another satellite clinic in Stratford Upon Avon at the Circle Clinic which will open to clients very soon; just watch this space. My ambition is to open 6 clinics in total which will all provide a very high standard of care to all our clients. My personal goal is to get better at my Asthanga Yoga and get to the gym at least 4 times a week and join the local tennis club to improve my game.
team member

Amie
Physiotherapist

BSc (Hons) Physiotherapy

Memberships: HPC (PH92211), CSP (084260)
Clinical interests: Neuro-musculoskeletal; Hydrotherapy

I have a particular interest in neuromusculoskeletal physiotherapy...

Hi, I’m Amie. I graduated from the University of Birmingham in July 2009 where I was awarded a BSc (Hons) in Physiotherapy and have worked at Physio and Health Matters since I qualified. In that time I have grown both personally and professionally.

I have a particular interest in neuromusculoskeletal physiotherapy and enjoying treating all manner of problems from the spine to the knee! I have recently completed a course in acupuncture which now allows me to practice the discipline and has qualified me to register with the Acupuncture Association of Chartered Physiotherapists (AACP). As the practice continues to grow I am looking forward to the exciting opportunities ahead!

In my spare time I enjoy socialising with friends, watersports and spectating at live motorsport events to help me relax and unwind! I achieved my black belt in Taekwondo some years ago but unfortunately stopped training when I was studying; I hope that I may return to it in the not so distant future.

Mary
Physiotherapist

BSc (Hons) Physiotherapy
Bsc (Hons) Sport and Exercise Science

Memberships: HPC (PH77075), CSP (075967)
Clinical interests: Women’s Health; Clinical Modified Pilates; Sports injuries; Health Promotion.

I specialise in womens health, treating pelvic pain, pregnancy and post partum problems...

Hi I am Mary. I graduated from the University Hospital of Wales, Cardiff in 2006. I have worked in both the NHS and private sector since qualifying. I have had 3 years experience in elite football and motocross and thoroughly enjoy sports rehab and sports massage. However, since having 3 young children of my own my interest in Women’s health has grown and grown. I am qualified in acupuncture, sports massage and APPI modified pilates.
I am a married mother with three young children and a dog. I have recently moved from Manchester to Ross-on-wye. I enjoy socialising, family life, running and pilates. Life can become hectic but taking care of your body and health must come first to cope and enjoy the stresses and experiences life can throw at us.

team member

Laura
Clinical Hypnotherapist and Psychotherapist

Hypnotherapy Practitioners Diploma (HPD)
Diploma in Hypnotherapy and Psychotherapy (DHP)

Memberships: National Council of Hypnotherapy (NCH) and the Association for Solution Focused Hypnotherapists (AfSFH)
Clinical interests: solution focused therapy

Through my work I’m committed to helping you get back in control of your life...

Hello, I’m Laura Salter. I’m a hypnotherapist specialising in solution focused therapy.
Through my work I’m committed to helping you get back in control of your life. So my approach concentrates on the future and what you can achieve rather than dwelling on the past. In this way we create the lasting, positive change you need.
My qualifications and experience
I started my career as a registered mental health nurse before training as a clinical hypnotherapist. I hold the Hypnotherapy Practitioners Diploma (HPD) and the Diploma in Hypnotherapy and Psychotherapy (DHP).
I’m a member of the National Council of Hypnotherapy (NCH) and the Association for Solution Focused Hypnotherapists (AfSFH). As a member of these associations I follow a strict code of ethics.
I’m also registered with the Complementary and Natural Healthcare Council (CNHC) which is widely recognised by GPs and other healthcare professionals. The CNHC quality mark shows that a practitioner has been assessed as meeting strict national standards of practice.
I hold a current enhanced DBS(CRB check).
How I work
I use my experience as a nurse to provide you with treatment that focuses on you. I’ll help you develop a sustainable sense of well-being, control and happiness that will allow you to make the changes you need in your life.
Alongside hypnotherapy my approach includes solution focused brief therapy (SFBT), cognitive behaviour therapy (CBT) and neuro-linguistic programming (NLP). All these therapies are safe, gentle and effective and will show you how to find your own solutions from within.
To book an initial consultation or to find out more information please call me directly on 01989 562612 or 07749 813600. Please also visit my website www.stepstohappiness.co.uk.
team member

Lee
Podiatrist

BSc (Hons) Podiatry

Memberships:HCPC (CH14101)

I specialise in biomechanics of the lower limbs, assessing the need for prescription bespoke orthotics....

Hi, I’m Lee, I graduated from Cardiff University with a BSc (Hons) degree in Podiatry in 1998. I first worked for Gloucestershire NHS trust for 5 years in the general clinics and orthotics lab making the prescription insoles/orthotics. I then moved on to private practice.
I specialise in biomechanics of the lower limbs, assessing the need for prescription bespoke orthotics.

I manage to keep physically active with Tae Kwon Do training/tournaments where I will shortly be going for my black belt. My main passion though is off road motorcycle Trials and Enduro competitions, in which I have been taking part since I was 5 years old. With two young sons keen on football and swimming, it all keeps me pretty busy..

lesley

Lesley
physiotherapist

Memberships: HPC (PH28488), AACP (165), CSP (039730)


Lesley is an experienced physiotherapist who qualified from the Royal Orthopaedic Hospital in Birmingham....

Lesley is an experienced physiotherapist who qualified from the Royal Orthopaedic Hospital in Birmingham. She has worked in both private physiotherapy clinics and GP practice and has a particular interest in treating back pain and sports injuries.
She is trained in the Sarah Key approach to Back Care, Ron Alexander Functional Fascial Taping, Kinesiology Taping, Society of Orthopaedic Medicine (SOM) and experienced in the assessment of foot bio-mechanics.

Lesley has been working with young elite sports people from a range of sports disciplines as part of the Talented Athlete Scholarship Scheme (TASS), and was part of the physiotherapy team for the London Prepares test events. Lesley is very proud to have been a Games Maker at the 2012 London Olympic and Paralympic Games as a Physiotherapist.

Beth

Beth
Physiotherapist

Memberships: HCPC: (PH35728) CSP: (044652)
clinical interests: Musculoskeletal

...Beth has worked with sports injuries, neurological problems and general musculoskeletal conditions.

Since 2001 Beth has operated her own domicillary service and worked with several private clinics after moving to Monmouth in 2003.Beth has worked with sports injuries, neurological problems and general musculoskeletal conditions. Her passion is physiotherapy and welfare of patients.
arjen

Arjen
Physiotherapist


Memberships: HCPC: (PH46869) CSP: (057541)
clinical interests: Back pain and Sciatica
...I have an interest in helping back pain patients.

I have helped many patients with back pain, they have found lasting relief from their back pain, neck pain and sciatica… I have made it my mission to deliver timely and accurate information. I am a specialist, with 20 years’ clinical experience and it is my passion and my life’s journey to help as many back pain sufferers as possible to become Pain FREE and start ENJOYING LIFE AGAIN!

OUR CLINIC

Here at Physio & Health Matters we have four large treatment rooms all stocked with the latest equipment. One of our rooms is dedicated to our state-of-the-art AST (Advanced Spinal Technology) machine, the other is a treatment room that also houses our large gym equipment such as the running machine and rower.

The other room downstairs is also a treatment room come gym but houses free-weights and gym balls. Upstairs we have our fourth treatment room which is also used for our Pilates classes.

Both floors have fully equipped bathrooms with showering/changing facilities.

We have a large comfortable waiting area with a good selection of magazines and refreshments.

Ample car parking at the front of the property makes life easier and with a huge garden to aid in certain aspects of rehabilitation.



OUR PROCESS

Your initial visit will last 60 minutes and will comprise of a detailed subjective, objective assessment and treatment.
We also offer a 45 minute assessment which also includes treatment.

Things to consider on your visit

Physio and Health Matters will accept referrals from any doctor, GP or hospital consultant.
It is important that we know who your GP is as we always communicate with them to keep them updated on your treatment. If you did not wish us to disclose any information to your GP, please advise us accordingly.

Insurance payment for treatment

We are also registered with all major insurance companies. Once we have your complete insurance details, we can bill them directly. It is important that you contact your insurance provider to ensure that you are covered for physiotherapy. They will also confirm how much treatment you can have and if there any conditions attached e.g. a policy excess. Should you run out of insurance or not be covered, you will be liable for the full cost of your care.
Patients without insurance

If you are self funding your treatment, we do not require a letter of referral from your GP. Self funding patients are asked to pay directly for their treatment. The most convenient way to do this is by credit/debit card, cash or cheque.
Appointment cancellation or non-attendance

Physio & Health Matters operate a 24 hour cancellation policy. Cancellation within 24 hours of your appointment or non attendance will incur the full treatment cost. Please note cancellation charges are not covered by insurance. An answer phone is available on 01676 533106 for out-of-hours cancellation.

DISCOUNTS

We offer discount rates for many local sports associations.
Get in touch to find out more details.

MAKE AN APPOINTMENT

Appointments can be arranged by telephone, email or fax.
Self-funding patients can refer themselves to physiotherapy.
We do not require a referral from your doctor.

opening times
Balsall Common Practice

9am – 7pm Monday
9am – 7pm Tuesday
8am – 8pm Wednesday
9am – 7pm Thursday
8am – 8pm Friday

Hereford Practice
Ross-on-Wye Practice

9am – 7pm Monday to Friday
Saturday by appointment only

Redditch Clinic

(Open by appointment only)


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FIND US

3 Gipsy Lane, Balsall Common CV7 7FW

01676 533106 Reception@physioandhealthmatters.com

31 Mostyn Street, Hereford HR4 0ED

01432 817225 Hereford@physioandhealthmatters.com

Upper Ground Floor, Overross, Ross Park, Ross on Wye HR9 7US

01989 548314 RossonWye@physioandhealthmatters.com

2a Eagle Road, North Moons Moat, Redditch, Worcestershire, B98 9HF

(Open by appointment only)

01527 509346

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